Shipping and returns, explained carousel template

When to use it

Reach for Shipping and returns, explained when you want to promote a product or an opening without a hard sell and show your experience and earn trust. Its structure is reference: the essentials of a subject, to come back to. It is written for online shops. Give Postora your topic and it keeps the shape, writing every slide about your subject in your voice.

What each slide does

1. 1Hook

   Opening: the delivery question as a customer would type it.

   In the example

   When will my order arrive?

   Shipping and returns, answered in one place →

2. 2Number

   Delivery times and costs by region (only figures the author provided).

   In the example

   Shipping times

   • 1–2 days Netherlands — €4.95, free over €60.
   • 2–4 days Rest of the EU — €8.95, free over €90.
   • 5–8 days UK and Switzerland — €14.95, duties included.

3. 3Steps

   How to return something, in three steps.

   In the example

   Sending it back

   Changed your mind?

   • Start online — Enter your order number on our returns page.
   • Print the label — Or show the QR code at any drop-off point.
   • Refund in 5 days — Counted from the day the parcel reaches us.

4. 4Comparison

   What can and cannot be returned.

   In the example

   What we can take back

5. 5Point

   The cost-of-returning question, answered honestly.

   In the example

   Is return shipping free?

   Within the Netherlands, yes. From anywhere else it costs €6, taken off your refund.

6. 6Recap

   The whole policy in one line.

   In the example

   30 days, free in the Netherlands, refund in 5.

   In short

   Keep the packaging until you are sure.

7. 7Call to action

   Invite remaining questions.

   In the example

   Ask us anything about your order

   Still unsure?

   Fern & Thread answers comments within a working day.