Why customers left carousel template
The real reasons people cancelled, ranked, with what you are changing because of each one.
See it in the feed
How the example looks once it is posted. In the studio the preview uses your own slides, caption and profile.
Your name
What you do · 1h
The real reasons people cancelled, ranked, with what you are changing because of each one.
1/6When to use it
Reach for Why customers left when you want to show your experience and earn trust and start a conversation in the comments. Its structure is progress update: an honest report on a project, numbers included. Give Postora your topic and it keeps the shape, writing every slide about your subject in your voice.
What each slide does
1Hook
Opening: how many exit answers you read and the promise of honesty.
In the example
We read all 318 cancellation answers
Exit survey, Q3
Here is why people left, ranked, and what we are doing about it.
2Chart
Reasons for leaving, as shares of all answers (author-provided).
In the example
Why they cancelled
3Quote
One exit answer that stung, in the customer’s words.
In the example
“I gave it two evenings and still couldn’t import my client list.”
4List
What you got wrong, owned plainly.
In the example
What we got wrong
On us
- Setup assumed a CSV — Half of new users keep clients in their email.
- No human until day 14 — Most people quit in the first three days.
- Price shown after signup — It felt like a trick, even though it wasn’t.
5Steps
What you are changing, and when.
In the example
What changes
- Nov Import from Gmail — Clients pulled in automatically.
- Nov A call on day one — Fifteen minutes, optional.
- Dec Price on the homepage — Before anyone signs up.
6Call to action
Ask past or current customers what would have kept them.
In the example
What would have made you stay?
If you left us
Every reply gets read by a founder.
Make it in Postora
Step 1
Say what it is about
Open Why customers left and type your topic, paste a link or add your notes.
Step 2
Check the plan
Postora keeps the template’s structure and writes each slide for your subject, in the voice you pick.
Step 3
Polish and download
Edit any word, change the theme or a layout, then export a PDF, images or a video.
Questions about Why customers left
Is the Why customers left template free?
Yes. Opening Why customers left and editing its example are free, no account needed. A free account adds 3 AI carousels a month and 5 downloads of the finished carousel with a small Postora mark; VIP downloads without limits or the mark.
Which platforms is it made for?
LinkedIn (PDF document post, best at 4:5) and X (PNG images, best at 16:9). Postora sizes the carousel for the network you pick and checks it against that network’s limits before you download it.
How many slides does it have?
6, each with its own job (shown above). You can add, remove or reorder slides: free carousels go up to 8 slides, VIP up to 30.
Can I change the design?
Yes. It opens in the Lab Notes theme, and you can switch to any of 95 themes or your own brand kit in one click, swap the layout of any slide, and edit every word.
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